This privacy policy tells you how TVS EBike Company AG handles your personal data. We take the protection of the personal rights of users of our products very seriously, comply with the applicable data protection regulations, and take the necessary measures to protect your data.

TVS EBike Company AG is responsible for the content and processing of personal data on this website.

As the owner, TVS EBike Company AG may also communicate under its companies and brands, which are subject to the privacy policy of TVS EBike Company AG.

 

The legal basis for data protection can be found in the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).

 

1. Revocation, changes, corrections, and updates

The user has the right to request information about the personal data stored about them free of charge. In addition, the user has the right to correct inaccurate data, block, and delete their personal data, provided that there is no legal obligation to retain it (privacy@tvsebike.com).

 

2. Links to third-party systems

Data is only used for processing and sending the newsletter on a third-party system and is not passed on to third parties.

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3. Access data/server log files

The web space provider collects data about every access to the offer (so-called server log files). The access data includes:

Name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

The provider uses the log data only for statistical evaluations for the purpose of operating, securing, and optimizing the website. However, the provider reserves the right to review the log data retrospectively if there are concrete indications that there is a justified suspicion of illegal use.

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4. Integration of services and third-party tools

It may happen that third-party content, such as videos from YouTube, map material from Google Maps, RSS feeds, or graphics from other websites, is integrated into this online offering. This always requires that the providers of this content are aware of the user's IP address. Without the IP address, they would not be able to send the content to the browser of the respective user. The IP address is therefore necessary for the display of this content. We endeavor to use only content whose providers use the IP address solely for the delivery of the content. However, we have no influence on whether third-party providers store the IP address, e.g., for statistical purposes. To the extent that we are aware of this, we will inform users accordingly.

 

5. Integration of third-party offers and links to external third-party websites

Our digital offerings are linked in various ways to third-party functions and systems, for example through the integration of social networks such as Facebook, LinkedIn, or Twitter. If you have a user account with these third parties, they may also be able to measure and evaluate your use of our digital offerings. In doing so, additional personal data, such as your IP address, personal browser settings, and other parameters, may be transmitted to these third parties and stored there. We have no control over the use of personal data collected by third parties in this manner and assume no responsibility or liability.

Our website contains links to external websites of third parties over whose content we have no influence. We cannot accept any liability for this external content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. Should we become aware of any infringements, we will remove the relevant link immediately.

 

6. Cookies

We use cookies on our website. Cookies are used by web analysis services such as Google Analytics to identify visitors.

You can prevent cookies from being stored by adjusting your browser settings. In this case, you may not be able to use all the functions of this website to their full extent.

Click here to opt out of website tracking via Google Tag Manager (as long as the cookie is not deleted from your browser).

 

7. Communication by email

Email communication that is not encrypted poses risks. Unauthorized persons may be able to view, change, or delete data. If you contact us by email, you are aware of these risks and agree that TVS EBike Company AG may also use this method of communication (even if it is unencrypted).

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8. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

However, if IP anonymization is activated on this website, your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. IP anonymization (“anonymizeIP”) is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator.

The IP address transmitted by your browser within the scope of Google Analytics is not merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link:

http://tools.google.com/dlpage/gaoptout?hl=de.

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Information on deleting cookies

Please note that completely deleting your cookies will also delete the opt-out cookie and you may need to reactivate it.

 

Changes

We reserve the right to change this information on data protection at any time. The respective changes will be announced here so that you can inform yourself at any time.

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Last update:

July 2025